Privacy Policy

Effective Date: July 2026

At National Valve Supply, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use and safeguard it, and the choices available to you when you browse our website, create an account, or place an order.

By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

Information We Collect

When you visit our website, register for an account, subscribe to marketing communications, contact us, or complete a purchase, we may collect information such as:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Telephone number
  • Payment information, processed securely by third-party payment providers
  • Purchase and order history
  • Device details, browser type, IP address, and website usage data

You may browse many areas of our website without submitting personal information.

How We Use Your Information

We may use the information we collect to:

  • Process, confirm, and fulfill orders.
  • Provide order confirmations, shipping updates, and delivery information.
  • Respond to questions, support requests, and customer service inquiries.
  • Improve our website, product selection, and customer experience.
  • Personalize website content and shopping recommendations.
  • Send newsletters, promotional messages, and special offers when permitted.
  • Detect, investigate, and prevent fraud or unauthorized transactions.
  • Comply with applicable legal, regulatory, and business requirements.

Payment Security

Payment information is processed through trusted third-party payment providers that use industry-standard security and encryption technology.

National Valve Supply does not store complete credit card or debit card details on its servers.

Where available, payment and account information is transmitted using SSL encryption and other appropriate security measures.

Cookies

Our website may use cookies and similar tracking technologies to support website functionality and improve your browsing experience.

Cookies may help us:

  • Remember products in your shopping cart.
  • Save selected preferences.
  • Improve website performance and functionality.
  • Measure and analyze website traffic.
  • Deliver relevant content, offers, and advertisements.

You may adjust or disable cookies through your browser settings. However, certain website features may not function correctly without cookies.

Third-Party Services

We may work with trusted third-party service providers that assist us with services such as:

  • Payment processing.
  • Shipping and order fulfillment.
  • Website hosting and analytics.
  • Marketing and advertising.
  • Email and customer communications.

These providers are given access only to the information reasonably necessary to perform their services and are expected to protect that information appropriately.

National Valve Supply does not sell, rent, or trade your personal information to third parties.

Marketing Communications

When you subscribe to our newsletter or agree to receive promotional communications, we may send you information about:

  • New product arrivals.
  • Promotions and discounts.
  • Exclusive offers.
  • Company announcements and updates.

You may unsubscribe at any time by using the unsubscribe link included in our promotional emails or by contacting us directly.

Website Analytics

We may use analytics services to understand how visitors interact with our website. This information helps us evaluate website performance, improve navigation, and provide a better customer experience.

Analytics information may include:

  • Pages viewed.
  • Time spent on individual pages.
  • Device type.
  • Browser type.
  • General geographic region.
  • Referral or traffic source.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take appropriate precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure. As a result, we cannot promise absolute protection of your information.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to websites operated by third parties.

National Valve Supply is not responsible for the privacy policies, content, security, or business practices of external websites. We recommend reviewing the privacy policy of every third-party website you visit.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you.
  • Request correction of incomplete or inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request a copy of your personal data where applicable.
  • Object to or restrict certain uses of your information.

To submit a privacy-related request, please contact us using the details provided below.

Changes to This Privacy Policy

National Valve Supply may revise this Privacy Policy periodically to reflect changes in our services, business operations, legal obligations, or technology.

Any revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

For questions about this Privacy Policy or the way your information is collected, used, or protected, please contact:

National Valve Supply
Address: 4335 ELENA PL, QUARTZ HILL, CA 93536
Email: info@nationalvalvesupply.com
Phone: 323-963-2953
Website: https://nationalvalvesupply.com